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Complex MDR deployment mapped to regulations, perfectly configured and managed by experts

Rapid7's excellent MDR needs no introduction for security professionals seeking an exceptional product. But complex deployments can cause disappointment for some businesses.
Now, ITHQ brings you the ideal solution.

Welcome to MDR-X.

ITHQ and Rapid7 have created an extended version of MDR specifically to ensure complex deployments are delivered on time, perfectly configured and mapped to regulations.

Through extra SLA coverage, support and expert guidance, MDR-X is designed to ensure qualifying businesses get their ideal MDR deployment. Full security needs are met, with vCISO and other support as necessary.

All relevant Rapid7 skills and certs are provided by ITHQ expert technicians. We are your conduit, acting on your behalf, working with the Rapid7 team to deliver and manage exactly the solution you need.

Rapid7 detection engine diagram
Compliance assured
Full-context defences
Pinpointed security gaps
Expert advisors
Investigations support
Eliminates alert fatigue
Faster threat response
Proactive threat hunting
Ancillary tasks covered
Security configured
Compliance enforced
Threats anticipated
Active risk scoring
Unlimited VRM scanning

JT: Rapid7 MDR-X success

How Jersey Telecom (JT) deployed Rapid7 MDR successfully with ITHQ after a previous rollout failed.

JT needed a Rapid7 MDR service that could meet Telecoms Security Act requirements, reduce pressure on the internal IT team, and manage security alerts properly. After an earlier deployment attempt fell short, ITHQ delivered MDR-X with the added support, configuration, and managed service needed to get the platform working as intended.

Watch the full case study to see how MDR-X helped JT Global turn a stalled deployment into a working security outcome.

  • Rapid7 MDR deployed on schedule
  • Security alerts managed
  • Telecoms Security Act support built in
  • Platform fully configured and optimised
  • Faster time to value

Perfect partnership

ITHQ is a prominent Rapid7 partner with proven MDR expertise

For over 11,000 companies around the world, there is no other MDR solution comparable to Rapid7's. We proudly partner Rapid7 on complex MDR deployments, delivering better security to more businesses who might otherwise be forced to settle for less.

ITHQ are more than established Rapid7 delivery partners, we are also governance experts and highly skilled technicians. We fill the gap between your team and Rapid7, handle your security alerts, support your investigations and more. As your expert guide, we manage every aspect of your deployment, ensuring the solution is tailored to your complex business requirements.

ITHQ delivers and manages MDR-X for financial services organisations, legal firms, casinos and other highly regulated businesses. We know how to ensure your compliance, empower your teams with exceptional visibility across the attack surface, manage your ongoing project evolution and more.

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Award-winning Rapid7 Partner

"Our partnership with ITHQ allows us to deliver excellent customer service and value alongside a highly adaptive, predictive,
and responsive cybersecurity platform."

Tim Goodwin, Director, Rapid7
Let's discuss MDR-X
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Stronger Together

Rapid7's global research and open source communities enhance safety and resilience benefits

Rapid7 is also a member of The Cyber Threat Alliance and The Open Cybersecurity Alliance.

Project Sonar

Scans over 70 different services and protocols to gain insights into global exposure to common vulnerabilities. Findings inform Rapid7's product R&D, their Quarterly Threat Report and The National Exposure Index.

Project Heisenberg

Deploys low interaction honeypots globally, and gathers data on connections and incoming attacks via telemetry. Provides objective assessment of attacker behaviours and drives collaboration with other internet-scale researchers.

Project Doppler

Shows organisations their internet exposure. Addresses the increasing complexity of corporate IT environments and shadow IT. Reveals third-party exposures, misconfigurations, system exploitations and more.

Cyber Communities

Rapid7 supports various communities to share threat intel including: Metasploit pen testing framework, Recog fingerprinting network, AttackerKB threat analysis forum and Velociraptor endpoint interrogation platform.

Rapid7 2024
Attack Intelligence Report
Download report
Guide: Adopting Active Risk for Vulnerability Prioritisation
Download guide
Analyse this: the Rapid7 difference is real
Download Gartner report

What our clients say about us

ITHQ are experts in strategising solutions to fit our business needs and goals.

"We thought [a solution like this was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."

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Carl van Eijk
CEO, Struto, HubSpot Elite Partner
ITHQ are experts in strategising solutions to fit our business needs and goals.

"We thought [a solution like this] was out of our reach. But the service ITHQ offers has made it accessible to us and given me the peace of mind that we're getting day-zero protection."

Craig Wiltshire
CEO, Struto, HubSpot Elite Partner
It would not be possible without the support of ITHQ

"On one of our customer Wi-Fi systems, for example, we have 1600 concurrent connections every weekend so performance is obviously vital. Our systems show that not only has the amount of monitored endpoints doubled, but the number of alerts has actually reduced to one-sixth of what they were."

Philip Mitchell
IT Director, The Hippodrome Casino, London
I have the confidence in a full disaster recovery test. That wasn't the case before ITHQ.

"ITHQ has all the expertise and a rapid onboarding process that ensured we were fully set up in a short time."

Sanjeeva Wimalasena
IT Director, David Lloyd Leisure

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